January 2008

Not Taking Complaints Personally

January 16, 2008
http://www.youtube.com/watch?v=aNYfEa120h0]

Here’s a story showing a little negative thinking in advance can help you deal with complaints. It’s important to remember, when you work in customer service, they customers aren’t complaining about you. They’re complaining about the company. I watched this incident live on TV Sunday and had the exact same response as Robert Kraft. From [...]

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Making a bad situation worse

January 15, 2008

Saw this horrific idea at Yahoo! today: 401(k) debit cards! Borrowing against your nest egg is becoming as easy as stopping at an ATM. A growing number of companies now offer employees the option of being issued a debit card that taps a 401(k) loan. The card, called ReservePlus, allows workers to withdraw funds from [...]

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Monkey Monday: It’s a Jungle in Here!

January 14, 2008

Ever thought the people in your office were no better than a bunch of monkeys in ties? Well there just might be some truth to that. From the Daily Mail: Anyone losing out to the big beasts in a bout of office politics might start to think their workplace is something of a jungle. And, [...]

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Failure Friday: The Implantable Cardiac Pacemaker

January 11, 2008

The first Friday Failure of the New Year comes from the heart. Not mine, but someone’s, I’m sure. It’s a little ditty about how a simple mistake sometimes can show us something we never expected. From MIT (yes, that MIT): After earning a BS (Cornell) and MSEE (University of Buffalo), and after serving with the [...]

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And the world thinks Americans are stupid…?

January 10, 2008
http://www.youtube.com/watch?v=IUkzFQNHq9c&eurl] 

I’ve seen this on the The Colbert Report (awesome show) but here it is in its full glory.    Who allowed these children to strap meat to their heads and stare down a komodo dragon? Obviously, they lack some vital negative thinking! Tweet

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What the…? Wednesday

January 9, 2008

Ran across this unbelievably stupid product today and wondered how many people are going to accidentally shock themselves while trying to change songs(From the Telegraph): Music fans who spend hours selecting their perfect jogging playlist now face a new dilemma. What track to listen to as you Taser someone? A combined stun gun-MP3 player may [...]

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Your “Primary” responsibility

January 8, 2008

Today is my home state of New Hampshire’s primary. And while this is not going to be a political post in the sense that I’m going to express my opinions on a candidate or a party it is a plea. A plea for common sense (I know that’s asking too much) and thoughtfulness. It’s a [...]

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Media Monday: The year that was (mostly negative)

January 7, 2008
http://www.youtube.com/watch?v=gIgbJSrIvWc]

I’m back…whether you want me here or not! J Thanks to the monkeys for boosting me another 1000 views while I was away. People loves the monkeys. Being that this is the new year, it’s time to reflect back on 2007 and see how the media treated us by looking at Time magazine’s top 10 [...]

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The doctor is – OUT

January 2, 2008

Just an FYI -  The Power of Negative Blogging is recharging it’s batteries. And when I say “it’s” I mean “my”. I’ll be back at full speed on the 7th and look forward to a positively negative new year.  Thanks to everyone who made 2007 a great year for me, both personally and professionally! Tweet

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